Privacy notice

Effective date: August 18, 2026

Guggisberg Cheese respects the privacy of our customers and website visitors. This Privacy Notice explains what information we collect through our website, how we use it, and the choices available to you.

This Privacy Notice applies to information collected through www.babyswiss.com and related Guggisberg Cheese website pages.

Information we collect

We may collect information you provide directly to us, including:

Name, email address, phone number, billing address, and shipping address.
Account registration and login information.
Order details, product selections, cart contents, purchase history, pickup or shipping preferences, and customer service requests.
Information submitted through contact forms, newsletter signups, product reviews, employment forms, or other website forms.
Gift recipient or alternate shipping information when you provide it as part of an order.

We may also collect information automatically when you use the website, including:

Device, browser, and approximate location information.
Pages viewed, referring pages, search terms, clicks, and other website usage information.
IP address, request details, error logs, security logs, and similar operational records.
Cookie and similar technology data used for ecommerce functions, analytics, security, and site performance.

How we use information

We use information to:

Process orders, payments, shipping, pickup, returns, and customer service requests.
Create and manage customer accounts.
Send order confirmations, shipping updates, account messages, and requested communications.
Provide newsletters or marketing communications when you sign up for them.
Improve the website, products, customer experience, and website performance.
Measure website traffic, ecommerce activity, and general usage trends.
Protect the website, prevent fraud, reduce automated abuse, and troubleshoot technical issues.
Comply with legal, tax, accounting, security, and business obligations.

Cookies and analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to work, such as keeping items in your cart, supporting checkout, remembering login status, and maintaining site security.

We also use Google Analytics to help understand website traffic, page usage, and ecommerce activity. Google Analytics may collect information such as device/browser information, pages viewed, referring pages, approximate location, and website interaction data. We use this information to improve the website and understand how visitors use it.

We do not intentionally send payment card numbers or sensitive personal information to Google Analytics. We also configure analytics settings to reduce the transmission of search-query values and similar URL query information where possible.

You can learn more about how Google uses information from sites that use Google services at:
https://policies.google.com/technologies/partner-sites

Most browsers allow you to block or delete cookies. If you block cookies, some website features, including shopping cart and checkout features, may not work properly.

Payment processing

Payments are processed by third-party payment providers, including Authorize.Net. We do not store full payment card numbers on our website. Payment providers process payment information according to their own privacy and security practices.

Shipping and service providers

We may share information with service providers that help us operate the website and fulfill orders. These may include payment processors, shipping providers, hosting providers, website support providers, email/communication providers, analytics providers, fraud prevention providers, IT/security providers, and other vendors that help us run our business.

These providers are allowed to use information only as needed to provide services to us or as otherwise permitted by law.

Security and fraud prevention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website or internet transmission can be guaranteed to be completely secure.

To protect the website and customers, we may use security tools such as anti-bot protection, IP filtering, fraud prevention, operational monitoring, backups, and log review.

How we share information

We may share information:

With service providers that help us operate the website, process payments, fulfill orders, ship products, provide support, and maintain security.
When needed to complete a transaction or service you requested.
To comply with legal obligations, subpoenas, court orders, or lawful requests.
To protect the rights, property, safety, or security of Guggisberg Cheese, our customers, website visitors, employees, or others.
In connection with a business transfer, such as a merger, acquisition, sale, or reorganization.

We do not sell personal information in the traditional sense of exchanging personal information for money. If legal counsel determines that any website activity could be considered a “sale” or “sharing” under a specific state privacy law, this notice and the website controls should be updated accordingly.

Your choices

You may:

Choose not to create an account and check out as a guest when available.
Update account information by logging into your account.
Unsubscribe from marketing emails by using the unsubscribe instructions in those emails or contacting us.
Disable cookies through your browser settings, understanding that some website features may not work properly.
Contact us to ask about your personal information or request correction or deletion, subject to legal, security, accounting, and operational requirements.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Data retention

We keep personal information for as long as reasonably needed for the purposes described in this Privacy Notice, including order fulfillment, customer service, accounting, tax, legal, security, and business recordkeeping purposes.

State privacy rights

Depending on where you live, you may have additional privacy rights under state law. These rights may include the right to request access to certain personal information, request correction or deletion, or opt out of certain uses. To submit a privacy request, please contact us using the information below.

We may need to verify your identity before completing a privacy request. Certain information may be retained when permitted or required by law, such as for order records, accounting, fraud prevention, security, or legal compliance.

Links to other websites

Our website may link to other websites or services that we do not control. We are not responsible for the privacy practices of those websites or services.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. When we make changes, we will update the effective date on this page. If changes are significant, we may provide additional notice on the website.

Contact us

Guggisberg Cheese
5060 SR 557
Millersburg, Ohio 44654

Email: info@guggisberg.com
Phone: (330) 893-2500
Fax: (330) 893-3240
Toll Free: 1-800-262-2505

Monday - Friday: 8:00 AM to 4:30 PM